Fire Marshal training

Who is it for?

This course is suitable for people aged 16+ who are responsible for overseeing fire safety, are designated fire marshals and need to know how to use a fire extinguisher.


1/2 day


AM or PM

Course content includes:

  • how to recognise the cost of fire

  • the role of the fire marshal

  • liaison with the fire service

  • action on discovering a fire

  • fire safety legislation

  • the chemistry of fire

  • common causes of fire

  • fire safety precautions and prevention

  • fire drills and evacuation

  • how to use fire extinguishers.



On successful completion of this course, you will receive a fire marshal training certificate which is valid for three years.



Learners must:

Introduction to moving and handling

Who is it for?

This course is suitable for people aged 16+ and provides an introduction to moving and handling techniques for the avoidance of and moving of objects.


2.5 hours


On request

Course content includes:

  • moving and handling – why bother?

  • understanding your back, anatomy and physiology

  • fit to move: an introduction to ergonomics and the biomechanics of movement

  • moving and handling and the law: your duty of care

  • assessment of risk: a basic guide.



On successful completion of this course, you will receive an introduction to moving and handling certificate.



Learners will be required to complete a questionnaire at the beginning of the session.

Learners must:

  • be physically able to carry out the practical elements of the course

  • attend all sessions to be eligible for assessment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Back to courses

Manual handling

Who is it for?

Manual handling affects most organisations and is a leading cause of workplace injury and ill health. Most manual handling injuries can be avoided by a simple combination of instruction, training, risk assessment, and planning of the work.


Let us help you at this stage, before injuries and ill health cause problems.

Contributory factors towards a hazardous manual handling environment include:

  • Poor ergonomics

  • Bad lifting practices

  • Poor layout

  • Lack of training


While risks are found in all sectors of manual handling; agriculture, construction, and healthcare are recognised as the highest-risk industries. This is due to the nature and number of manual handling activities involved.

Activities such as warehousing and logistics also require a significant amount of manual handling.


To avoid manual handling related injuries, it is, of course, best not to perform manual lifting activities at all. However, it is recognised that in many businesses and situations this simply isn’t practical or even possible.


Therefore, the risks should be reduced through:

  • Appropriate training

  • Risk assessments

  • The use of mechanical aids where reasonably practicable


Mechanical aids will reduce or overcome the majority of risks associated with manual handling, but they do introduce new and different risks that must be assessed and appropriate actions implemented.

We run manual handling training courses, detailing:

  • the hazards associated with manual handling operations

  • safe lifting techniques

  • what to expect from a manual handling assessment

  • how to develop safe lifting techniques

  • team lifting operations                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Back to courses

Ad Hoc Health and Safety services (in conjunction with White Horse safety matters Ltd)

If you need a health and safety service but don’t want wish to sign up for a retained contract, then our ad hoc Health and Safety services are for you. Health and Safety support, but on a “Pay as You Go” basis.

Within our team of health and safety consultants, we have a winning mix of experienced practitioners and specialists, with the result that we can offer professional support backed up with common sense.


You could benefit from the use of our ad hoc Health and Safety Services. Below we have listed those for which we most commonly receive requests:

  • Creation of Health and Safety Policy

  • Fire Risk Assessments (FRA)

  • Manual Handling Training and assessments

  • Health and Safety Risk Assessments

  • Accident and Incident Investigation

  • Assistance with third party Accreditation Schemes (CHAS, SafeContractor, Constructionline, SMAS, etc.)

  • Site Safety Audits

  • Bespoke Risk Assessments

  • Safety Compliance Audits

  • COSHH Assessment / Awareness Training

  • Chemical handling awareness training

  • Laboratory Safety

  • Environmental Consultancy Services

  • Food Safety/Food Hygiene Assessments and the creation of HACCPs, etc.

  • Generic/Model Risk Assessments

  • Occupational Safety and Health Management System

  • Technical Writing

  • As part of our Ad Hoc Health and Safety services, there are also many Specialist Health and Safety Consultancy Services we can provide, including:

  • Display Screen Equipment (DSE) assessments

  • Occupational Hygiene

  • Interim Safety Management

  • Working at Height

  • Chemicals

  • Laboratories

  • Schools

  • GP Practices

  • Manual Handling

  • Fire Safety

  • Food Hygiene

  • Cafes, Restaurants, etc.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Back to courses

Health and Safety Policy

Your Health and Safety Policy Document

We work with you to create a bespoke and straightforward to use Health & Safety Policy for your business – even if you don’t subscribe to our retained health and safety services.

The policy will be tailored to your business and will cover all of the key areas relating to your premises and operations. What’s more, we can provide the necessary documentation to go with it too!

Is the lack of a Health and Safety Policy proving a barrier to trade?

If so, we can help by creating one with you. All of the appropriate paperwork and forms are included with your Health and Safety Policy, such as an Accident Investigation form, an Inventory for hazardous substances and one for portable electrical equipment, etc.

The Safety Policy is created in an electronic format and so can be very useful for sending on to third parties, such as during a tendering process.

The document will be tailored to your business and your activities and could be updated at any time to reflect changes in your business. We can help you through accreditation schemes (such as CHAS and SafeContractor) and various tendering processes by developing a health and safety policy for your business.

Looking to update your existing Health and Safety Policy Documentation?

If you already have a health and safety policy, but you are concerned it may be out of date; we can review and update your policy to give you peace of mind. We can provide the assistance and expertise to ensure that your policy and processes are compliant and up to date with all the latest changes to legislation and guidelines.

The law (Section 2(3) of the Health and Safety at Work Etc. Act 1974) requires a business with more than four employees to have a written Health and Safety Policy. Some smaller companies need a written Health and Safety Policy to satisfy the needs of their (potential) clients, such as through the tender process, etc.

The Health and Safety at Work Etc. Act 1974 (HSWA) Section 2(3) requires that anyone employing five or more persons must:

  1. Prepare a written statement of policy

  2. Set out their organisation and arrangements for implementing policy

  3. Revise and update the policy as necessary

  4. Bring the policy and arrangements to the attention of all employees


Shire Bespoke Health, safety and training solutions Ltd provide a simple and common sense approach to developing a Health and Safety Policy that is relevant to your business.


The benefits of using Shire Bespoke Health, safety and training solutions Ltd:

  • Cost effective creation of a suitable Health & Safety Policy

  • Compliance with relevant health and safety legislation

  • Flexibility – the Health & Safety Policy can be amended and adapted when your organisation changes

  • The Health & Safety Policy can be expanded upon, for example by the provision of handbooks to company car drivers

  • The electronic version of the Health & Safety Policy can be made available to employees via your network or intranet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Back to courses                                                                             

Enforcement visit help (in conjunction with White Horse safety matters Ltd)

Do you need someone to help you through the enforcement visit process with the HSE, the Environmental Health Office (EHO), or the Fire Officer?

Being prepared for dealing with an enforcement visit can be beneficial, and it can help you to avoid some of the obvious pitfalls.

If appropriate, we can put you through the process of a “mock” enforcement visit, so that you are fully prepared for the process.

There are many ways in which we can help you. We will help you to create a Health & Safety Improvement Plan for your business, which include issues such as:

  • Health and Safety Training

  • Creation of new Health and Safety Policy and associated documentation

  • Setting up and implementing Active Monitoring regimes

  • Undertaking and updating Risk Assessments

  • Creating a Risk Register


Need help preparing? Not sure what to do? Do you need help to deal with the visit?

The HSE and the Fee for Intervention Scheme

Are you aware of the HSE’s Fee for Intervention Scheme (FFI)? The HSE are now required to charge £124 per hour for their time if they uncover a “Material Breach” at a site. It is considered that the FFI scheme might make enforcement more likely.

Shire bespoke health, safety and training solutions Ltd can help you to prepare for an enforcement visit or action.

We can review your existing documentation to check, advice on or update your:

  • Health and Safety Policy and associated documentation

  • Health and Safety Records

  • Risk Assessments

  • Fire Safety Risk Assessment                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Back to courses

Health and Safety assessments

Our consultants can deliver a range of Health and Safety Assessments which can be tailored to the needs of your organisation. The typical services we are asked to provide include:


Click through the above links to find our more about these services or simply give a call us on 07841 639695 to discuss your particular health and safety assessment requirements.

Our consultants will be able to help your business to both achieve and demonstrate health and safety compliance while helping you to protect your employees and your business. We work with you and with representatives from your company to complete the appropriate Health and Safety Assessments, and the way we carry out the health and safety assessments will help you to manage and improve health and safety within your business.

Health and Safety Assessments – the benefits?

Why not call us and discuss how we can help you? We would be very pleased to have a “no commitment” discussion about the benefits of our service to your business.

There are several reasons why you should address health and safety now, and in a proactive manner:

  • The HSE are active with their Fee for Intervention (FFI) visits

  • Many Fire Officers are carrying out fire safety enforcement visits

  • We can help you to protect your employees from harm

  • You will be able to improve the management and the control of health and safety within your business within your timescales and targets

  • You may be able to save both time and money by being in control of health and safety in your business. Accidents and enforcement actions are time-consuming and costly and are not good for business                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Back to courses

Risk assessments

Risk assessment is at the heart of modern health and safety management. Risk Assessments are an important step in protecting your workers, as well your business. In most cases, the process of risk assessments is also a legal duty.

If you need help with your risk assessment process, please call us today on 07841 639695. We can help you to understand and comply with your legal duties.

We can complete a range of health and safety risk assessments for you, and we can help you to do it for yourselves. A risk assessment is an examination of what you do in your workplace, and how harm could be caused, and to whom. You are then able to identify if there are sufficient suitable precautions in place to protect your workforce, or if more needs to be done.

There are five steps to a health and safety risk assessment:

  1. Hazard identification – what is, or could be, dangerous in your workplace

  2. Identify the people at risk – who might be harmed and how

  3. Evaluate the severity and likelihood of the risks occurring and decide on suitable precautions

  4. Record the findings of your assessment and implement the identified precautions

  5. Review your assessment and the precautions and update if necessary


In all cases you should involve your staff in the risk assessment process; they will be able to provide useful information about how the job is done helping to more easily identify the risks.

We are very experienced in undertaking risk assessments

We have worked with and assisted many clients with the risk assessment process. In many cases, we have worked with them to complete the risk assessments, while in other cases we have trained them in the risk assessment process.

We assist many of our smaller, contractor industry clients by creating examples of site based risks assessments for them to work with.

If you are not confident at doing your risk assessments, contact us now to find out how we can help you to complete your risk assessments. We can also carry out your Fire Safety Risk Assessments, and regularly run a Risk Assessment Training Course, contact us now to find out more.

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Fire Risk assessment (in conjunction with White Horse safety matters Ltd)

We can do your Fire Risk Assessment for you

Fire risk assessments are at the heart of modern Fire Safety.

  • Do you have a Fire Risk Assessment?

  • Is your Fire Risk Assessment up to date?

  • Do you know where your Fire Risk Assessment is?

  • Have you addressed all issues raised in the Fire Risk Assessment?


If you cannot answer yes to each of these questions, then you may need our help.

Let us help you with your Fire Risk Assessment

Our Fire Risk Assessors have considerable experience of a broad range premises, including offices, shops, church halls, exhibition venues, social clubs, warehouses, industrial units, retail outlets, shopping centres, garages, workshops, care homes, academies, colleges, schools, blocks of flats and other residential accommodation.

In England and Wales, if you’re an employer, owner, landlord or occupier of business or other non-domestic premises, you’re responsible for fire safety and are known as the ‘responsible person’.  As the responsible person, there are certain things you must do by law under the Fire Safety Order, which is enforced by your local Fire and Rescue service.  The ‘responsible person’ must:

  • carry out and regularly review a fire risk assessment

  • tell staff and their representatives about the risks you’ve identified

  • put in place, and maintain, adequate and appropriate fire safety measures

  • plan for an emergency

  • provide staff information, fire safety instruction, and training


Do you need help with your Fire Safety Risk Assessment?

We have an excellent team to assist you with Fire Safety, including carrying out your Fire Safety Risk Assessment (FSRA). They are a legal requirement and can help your business to identify (and overcome) possible dangers and risks. There are five steps to completing a Fire Risk Assessment:

  1. Identify fire hazards

  2. Identify people at risk

  3. Evaluate, remove or reduce, and protect from risk

  4. Record, plan, inform, instruct, and train

  5. Review the fire risk assessment regularly


Your Fire Safety Risk Assessments must be up to date. When visiting your premises, the Fire Officer will ask to see a copy of your Fire Risk Assessment. Failure to have a suitable, sufficient and up to date, Fire Safety Risk Assessment in place could result in enforcement action being taken against your company.

We can carry out Fire Risk Assessments for you – we work to the nationally recognised standard PAS79


Don’t fall foul of enforcement action

You need not get caught on the back foot by the Fire Officer – we can help you to take a proactive approach to fire safety.  We will ensure that you have a Fire Risk Assessment in place and that you are keeping suitable and sufficient records to show that you are managing fire safety at your premises.

The Fire and Rescue services are visiting more organisations and checking their fire safety arrangements, particularly their fire risk assessment. Lack of a Fire Risk Assessment is leading to enforcement action.


Failure to address the basic responsibilities of completing fire risk assessments means that businesses are not only breaking the law but also failing to manage the hazards at their premises.

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COSHH assessment

A Control of Substances Hazardous to Health risk assessment (or COSHH Assessment) concentrates on the hazards and risks from substances that are stored, used or generated in your workplace.


The hazards and risks are not just associated with bottles marked “Hazardous”. There are a large number of substances which can be hazardous to health and can induce debilitating diseases, including asthma, cancer and skin diseases.


Do you need help with your COSHH Assessment?

We are experienced in completing COSHH Assessments, so why not let us assist you with your COSHH Assessment?

Many substances can be harmful to health, including metalworking fluid, dust and fume-laden air, paint, ink, glue, lubricant and detergent amongst others. There are particular risks from hazardous substances such as isocyanates and other respiratory sensitisers.


A COSHH assessment will help you to manage the risks associated with using hazardous materials. The Control of Substances Hazardous to Health Regulations 2002 (COSHH) require that the health risks arising from exposure to substances hazardous to health are avoided where this is reasonably practicable or that they are controlled where it is not reasonably practicable to avoid them. 


To comply with the principles of COSHH, the employer should:


  • Assess the risks to health and decide what precautions are needed (COSHH Assessment)

  • Inform workers of the risks associated with exposure to substances hazardous to health and of the control measures to be used to ensure their health and safety.

  • Prevent workers being exposed to substances hazardous to health or, where this is not reasonably practicable, ensure that such exposure is controlled adequately.

  • Ensure that exposure control measures are followed at all times, and regularly checked and maintained and that safety procedures are observed.

  • Monitor workers exposure to substances hazardous to health and carry out appropriate health surveillance, where the COSHH assessment has shown this is necessary.

  • Train workers in the use of control measures and the use of any personal protective equipment that may be required.

  • Provide suitable welfare facilities, such as washing and areas to consume food away from the workplace.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Back to courses

Display screen equipment (DSE) assessments

Let us work with you are your organisation to complete the DSE Assessments (Workstation Assessments) with you.

The Health and Safety (Display Screen Equipment) Regulations aim to protect the health of workers who use DSE, which has become one of the most common kinds of work environment. Almost all businesses now use some form of Display Screen Equipment (DSE).

A large proportion of DSE users report aches, pains and eye discomfort; many of these conditions do not indicate ill health, but it makes sense to avoid them wherever possible. Some of these discomforts may be related to repetitive strain injuries (RSI) or upper limb disorders (ULD).


Common conditions associated with DSE users include:

  • Stress

  • Eyestrain

  • Fatigue

  • Arm pains

  • Headaches

  • Neck ache

  • Shoulder ache

  • Backache


The Workplace situation is best analysed through a Display Screen Equipment Assessment looking at:

  • The workstation, including equipment being used, furniture and the environment affecting the workstation (windows, office layout, etc.)

  • The job being done at the workstation

  • The particular needs of individual staff


Where there are risks identified, steps should be taken to reduce them where practicable. However, some adjustments that can be made even without an assessment, for example, employees should make adjustments to suit their individual workstation needs, such as adjusting VDUs, chairs, computer peripherals (mouse, keyboard), and documents to get the best arrangement for themselves.

Also, having a good airflow circulation and adequate natural lighting (but not enough to cause screen glare) are also important in reducing stress, fatigue, headaches and eyestrain.

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Health and Safety Audit

Is your business compliant with the requirements of health and safety legislation? Do you need help to find out? Do you need support to improve things?

A good starting point is with a Health and Safety Audit. This audit helps you to identify what you are doing well as well as those areas in which you need to improve. Our Compliance Audit Report includes a Health and Safety Improvement Plan to assist you in putting things right. If necessary, we can help you with some of the actions that arise.

What is a Health and Safety Audit?

A Health & Safety Compliance Audit is a detailed examination of your records, policies, and procedures relating to your premises and operations. The aim of these health and safety audits is to identify those areas in which health and safety is being managed well and also to provide a Health and Safety Improvement Plan for those areas that need attention.


The scope of a Health and Safety Audit can be set in advance, but would typically include health and safety (management) subjects such as:

  • Health & Safety Policy

  • Health and Safety Management

  • Risk Assessment relating to premises, operations, and undertakings

  • Health and Safety Training

  • Asbestos

  • Electrical Safety (Portable Appliances and fixed electrical installation)

  • Gas

  • Water Hygiene

  • Lifting Equipment and Lifting Operations

  • Manual Handling

  • Office Safety

  • Process and Operations

  • COSHH and related issues

  • Fire Safety

  • Insurance

  • Signs and notices

  • Work at Height

  • Pressurised Systems

  • Movement of Vehicles

  • The Selection and Control of Contractors

  • Access & Egress

  • Noise & Vibration


For the health and safety audit visit, we would require:

  • a site contact with a good working knowledge of the business

  • access to all relevant parts of the premises

  • access to relevant records, certificates, policies, etc

  • the opportunity to discuss and resolve issues as they are identified                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Back to courses

Food Safety Audit (in conjunction with White Horse safety matters Ltd)

A food safety audit investigates how you handle, store and prepare food.

Our expert consultants will look at all aspects of your business from where food stuffs are received, through to where food is served or sold.

When performing a food safety audit for you, we will analyse various aspects of the process, including:

  • goods receipt processes

  • frozen, chilled and ambient storage

  • handling and preparation of food

  • a review of the food safety training level of all staff

  • a review of food hygiene documentation (freezer temperatures, food labelling, etc.)


We will help you to understand and to apply principles of HACCP (Hazard Analysis and Critical Control Points), and will help to bring peace of mind by acting as a source of competent and timely advice.


Our food safety audits are carried out by experienced consultants who are often ex-environmental health officers and, as such, are familiar with food safety enforcement practices. As ever, we provide a common sense pragmatic approach to Food Safety.


Creating a food safety management system does not have to be complicated, and training is very easy to do. A food safety audit is a fact of life in the food industry, so before it becomes a reality of life and death ensure that you understand how and what to do before the environmental health officers visits.


Let us help you with your star rating by carrying out your food safety audit.

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Access Audit (Disabled access)

Do you need help with disabled access at your premises?

Here at Shire Bespoke health, safety and training solutions, we can help you and your business to meet your obligations under the Equality Act 2010, which has replaced the Disability Discrimination Act (DDA), with an access audit.

What changes must I make to my premises to conform with disabled access legislation?

You must make any reasonable change to accommodate any person with a disability. This can be any mental, physical or sensory impairment that affects a disabled person’s ability to perform normal day to day activities. This is not limited to wheelchair users but may include workers with hearing or sight impairments, as well as a wide range of other disabilities.


Under the Act, businesses have to make reasonable adjustments, so they do not discriminate against disabled customers or employees. The law is designed so that companies only have to make reasonable changes. However, if a company fails to do what is reasonable, then a disabled person could take legal action against them for treating them unfairly.

Changes that would contravene health and safety laws are not expected to be made. It is recommended that employers (or those in charge of premises) carry out a disability access audit for premises under their control.

Can I carry out my own Access Audit?

Yes, you can complete your own Access Audit; you will need to look at the following areas of your premises and consider the needs of all users.

  • Approaches, routes and street furniture

  • Car parking

  • External and internal stairs

  • External and internal ramps

  • Entrances

  • Reception and lobby areas

  • Corridors

  • Doors

  • Lifts

  • Platform lifts and stair lifts

  • Sanitary accommodation


However, you may not be aware of all of the non-compliances in your premises. By using an external auditor, we will enter your premises with a fresh eye, take a step back and look at any areas which may need attention.


We will complete an Access Audit of your premises and present the current non-compliance and recommendations for a course of action in a detailed report.

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Premises Compliance Audit

Our Premises Compliance Audit is for Landlords, Managing Agents and Facilities Managers. It helps to provide you with “peace of mind” for the buildings for which you are responsible.

 Premises Compliance Audits are a fantastic method enabling you to ensure you comply with any relevant health & safety laws that apply to your premises.

The audit is a detailed examination of the records, policies, and procedures relating to a particular site, as well as an inspection of the premises to identify any hazards which could pose a risk to visitors, contractors, and tenants.

We work with you to establish which areas are being well managed and which areas need improvement.

As part of the compliance audit, we create a health and safety improvement plan to help you to improve safety at the premises you manage. It’s not all negative; we also point out those areas that you are managing well and ways in which you can improve upon your good performance.

Our consultants provide you with pragmatic, common-sense advice and guidance and do not merely quote the rules and regulations to you. Our aim is to assist you to manage the health and safety in your premises with the minimum of fuss. We can support the premises compliance audit with other services, such as a Fire Risk Assessment.

We work with some well-known names in Facilities Management, and we operate all across the UK.

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Health and Safety for schools and academies

Health and Safety is an important aspect of the management of Schools and Academies and determines how students, pupils, members of staff and others are kept safe.

We have worked with several schools and academies to assist them with their health and safety requirements, including fire safety. We can help schools and colleges to prioritise the areas on which to focus.

Our services include:

  • Health and Safety Compliance Audits

  • Health and Safety Improvement Plan for the School

  • Fire Risk Assessments 

  • Fire Safety Improvement Plan for the School

  • Health and safety training

  • A source of competent health and safety advice

  • A retained service at a sensible cost, helping to provide you with peace of mind.


Health and Safety for Schools – Compliance Audits

We can complete a full audit of your premises, policies, and procedures by a competent and experienced health and safety consultant. This helps you to understand how well you are managing health and safety and complying with health and safety requirements.


The audit report includes a health and safety improvement plan for the school. As a result of the review, the schools are aware of the areas that are good and the parts of health and Safety where improvements are required. The Compliance Audit Report includes a Health and Safety Improvement Plan for the School.

Health and Safety for Schools – Fire Risk Assessment

A detailed Fire Risk Assessment (in the PAS79 format) of your school is carried out by a competent, experienced safety consultant. The Fire Risk Assessment report includes a Fire Safety improvement plan for the school. This plan details the actions recommended to improve fire safety and comply with the provisions of the Regulatory (Fire Safety) Order 2005.

Health and safety for schools – Training

Training is an important aspect of improving the performance of teachers and all other staff. We run several open health and safety training courses each year, and we can run bespoke training sessions for individual schools or groups of schools.

We can help premises officers with COSHH Awareness Training, all staff with general Health and Safety Training, Fire Wardens with Fire Safety Training, etc.

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Incident and accident investigation support

It is essential to investigate accidents, near-misses, and incidents soon after they occur and it is important to learn from them.


We offer a health and safety incident and accident investigation support service.

Too many organisations fail to learn from the non-injury events, such as near misses. This is a shame as these are effectively free opportunities for learning valuable lessons, and for making changes before people are harmed.

Essential information and learning points from a health and safety incident or accident include:

  • Identifying the factors that led to the incident

  • Determining what changes need to be implemented to stop the issue arising again

  • With some accidents, it is important to understand who is to blame in order to protect you, and your business


At Shire Bespoke health, safety and training solutions Ltd, we have experience of carrying out incident and accident investigation support on a whole range of incidents – both big and small.

The investigation process with health and safety incidents and accidents includes:

  • Interviews conducted with appropriate persons

  • Inspections of the area where the accident took place

  • Forming an opinion of the sequence of events

  • Forming an opinion of contributory factors leading to the accident

  • Recommendations on how to avoid similar accidents in future.


Why investigate an accident?

Incident and accident investigations are a necessary, part of health and safety management and an essential element of the monitoring process that you are required to carry out.


Incidents, including near misses, can tell you a lot about how things are in reality:

  • Investigating your accidents and reported cases of occupational ill health would help you uncover and correct any breaches in legal compliance you may have been unaware of

  • It gives you the opportunity to learn and to change things before people are harmed

  • The fact that you thoroughly investigated an incident and took remedial action to prevent further occurrences will help demonstrate to a court that your company has a positive attitude to health and safety

  • Your investigation findings will also provide essential information for your insurers in the event of a claim


An investigation can help you identify why the existing risk control measures failed and what improvements or additional measures are needed. It can:

  • Provide a real snapshot of what happens and how work is done (workers may find shortcuts to make things easier or quicker and may ignore rules – you need to be aware of this)

  • Improve the management of risk in the future

  • Help other parts of your organisation learn

  • Demonstrate your commitment to effective health and safety

  • Improve employee morale and thinking towards health and safety


Incident and Accident Investigation Support

It’s never too late for us to provide you with the incident and accident investigation support that you need, although the earlier we are involved, the bigger effect we can have.


Ideally, contact us soon after the event and we can help you prepare for any enforcement visits, insurers reports, and other consequences to help put your organisation in the best light.

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Health and safety technical writing

We can write various resources for you, your business, or your website. The kinds of things we can provide include:

  • Training materials

    • course overviews

    • handout materials

  • Fact sheets

    • from short technical guides to extensive and comprehensive technical booklets

    • documentation for distribution to clients /users of products & services

  • Newsletter articles, etc.

    • ad-hoc pieces for specific company publication requirements to regular articles for major health and safety publications

    • topical health & safety themes

    • blog posts

  • Frequently Asked Questions

  • Question and Answer sessions

  • Updates, rewrites and extensions of client’s existing technical health & safety documents (for hard copy or web-based publications)


The technical writing we provide can cover a wide variety of health and safety topics and specialist subjects. In the past, these have included:

  • General Health and Safety

  • Food Safety and Food Hygiene

  • Fire Safety

  • Manual Handling

  • COSHH – Hazardous Substances

  • Asbestos awareness

  • Chemical Safety

  • Laboratory Safety

  • Warehouse Safety

  • Vehicle workshop safety

  • Workplace Transport

  • Working at Height

  • Health and Safety Training

  • … and many other subjects


We have the in-house expertise to assist you with a broad range of technical writing needs in health and safety, as well as fire safety and food hygiene. We are used to working against deadlines to create relevant materials of a high standard.

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Cable avoidance tool (CAT) and Genny

Our CAT and Genny Training Course delivers 4 hours of theory and practical instruction.


It provides delegates with the essential knowledge needed to safely and correctly operate a Cable Avoidance Tool (CAT) along with a Signal Generator (GENNY) when tracing underground services to meet the guidance from HSG 47 for Avoiding Danger from Underground Services.


The course involves hands on use of the actual locators to detect and trace the route of buried underground services. This will cover the different types of buried services that exist, current legislation and best practice concerning detecting buried services, the safety implications of not using a locator and associated ancillary equipment, use of local utility plans, observation of evidence in the street etc.


Course Summary

  • Course Duration: Half Day, usually 8:30am to 12:30pm

  • In-House Training Course Price: Call 07841 639695 for a competitive quotation

  • Maximum Instructor/Delegate Ratio: 1:8

  • Delivery Method: Classroom Based Theory & Practical Training and Assessment

  • Prerequisite: None

  • Awarding Body: White Horse Safety Matters Ltd

  • Assessment: Multiple Choice Test Paper, Verbal Questioning and Practical Skills Assessment

  • Certification: Each successful delegate will receive an Certificate of Training and Photo ID Card (valid for 3 years)


Who Should Attend The Course

Our CAT and Genny training courses are suitable for anyone involved in excavation work including excavation operators, utilities personnel and supervisors and managers. No previous experience is necessary although some practical experience of groundwork and excavations would be beneficial.

What Will You Get From The CAT and Genny Course

When carrying out any excavation work for utility or other purposes, it is important to ensure that all underground services are effectively located and avoided. This popular course includes the following:

  • The reasons for using locators

    • Safety

    • Plans

    • HSG47

  • Range of features available on CATs (inc C-Scope & CAT4)

  • The theory of locating services

  • Range of modes

    • Power

    • Radio

    • Signal

    • AllScan

    • Depth measurements

  • An outside practical session using a range of equipment                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Back to courses

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